1. Purpose and scope of collection

The main data collection on the website giavivietan.com includes: full name, email, phone, username, login password, customer address. These are mandatory information that Vianco needs customers to provide when registering to use the service on the website to ensure the interests of consumers.

We will store the information customers submit on the website giavivietan.com. That information will be used for the purpose of responding to customer requests, improving the quality of products and services, and communicating with customers when needed.Members will be responsible for the security and keeping of all activities using the service under their registered name, password and email box. Besides, members are responsible for promptly notifying website www.giavivietan.com of unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties to obtain suitable solution.

2.      Scope of information use

Vianco uses the information members provide to:·

Send information to introduce new products and promotions to customers·

Provide utilities, customer support services·

Do not use members’ personal information other than for confirmation and contact purposes related to transactions at www.giavivietan.com.

3.      Information storage time

The member’s personal data will be stored until there is a request to cancel or the member can log in and perform the cancellation. Except for the above cases, member’s personal information will be kept confidential on the server of www.giavivietan.com in all cases.

4.      Vianco’s address

VIANCO JOINT VENTURE ENTERPRISE LTDHeadquarters: 451/5 Nguyen Trai Street, Ward 7, District 5, Ho Chi Minh City, Vietnam

Telephone: (+84-28) 3923 6265 – (+84-28) 3750 7355

Email: info@giavivietan.com

5.      Means and tools for users to access and correct their personal data

Members have the right to self-check, update, adjust or cancel their personal information by logging into their account and editing personal information or requesting www.giavivietan.com to do this.

Members have the right to submit complaints to Vianco’s Management Board. When receiving these feedbacks, Vianco will re-confirm the information, the case is as reflected by the member, depending on the extent Vianco will take timely handling measures.

6.      Committed to protecting customer’s personal information

Personal information of members on www.giavivietan.com is absolutely confidential by Vianco in accordance with the personal information protection policy of www.giavivietan.com. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.

Do not use, do not transfer, provide or reveal to any third party about the member’s personal information without the consent of the member.

In the event that the information server is attacked by a hacker leading to the loss of member’s personal data, Vianco will be responsible for reporting the case to the investigating authorities for timely handling and notifying the member.

The management board of www.giavivietan.com requires individuals, when registering / purchasing as a member, to provide all relevant personal information such as: Full name, contact address, email, national identity card number, telephone, etc., and is responsible for the legality of the above information. The management board is not responsible for and does not handle all complaints related to that member’s rights if all the personal information of that member provided during the initial registration is incorrect.

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